What products do you offer?
Dunkirk Soap Co, LLC offers a wide variety of natural body care products. Cold process soap, lip balm, hair care, lotions and much more! To see the full product list please visit the shop page
What ingredients do you use in your products?
Each product has its own unique set of ingredients. You can find a full list of product ingredients when you visit the items in the store. I believe in full transparency when it comes to product ingredients. Each product is labeled with all of the ingredient.
Can I customize a product?
Absolutely! We have many customers that want a unique basket or product for their loved ones or for a special gift. We work together to get it just right. Some custom orders do have a quantity minimum.
What are the benefits of using natural products?
Natural products contain less harmful ingredients than commerically made products. They support skin health and are rich in skin-loving vitamins and antioxidants. Natural products are more eco-friendly and sustainable reducing the enviromental footprint.
How should I store my natural products?
Store natural products like you would any other product. Soap should be stored out of direct water to ensure a long life. Other products such as lotion and lip balm should be stored away from high heat to minimize melting.
How can I stay updated on your promotions or new products?
The best way to stay up to date is to follow Dunkirk Soap Co, LLC on social media. You can find up on Facebook, Instagram & Tik Tok.
How can I place an order?
Placing an order is so easy! Visit our website, add your items to your cart and check out. Easy Peasy!
How do you handle customer service or feedback?
I love to hear from our customers. Customer feedback is used to revise products or add products to the store.
What is your return policy?
Our full return policy is outlined here.